Intellectual property policy

Intellectual property policy

Ninelune| Intellectual Property Policy

We are committed to protecting everyone's intellectual property and have a comprehensive policy to that end. This Intellectual Property Policy explains how we address allegations of infringement, how authorized parties can submit reports of infringement regarding content on our website and mobile applications, and how responsible parties can respond when their listings are affected by a report. We will remove material cited for alleged intellectual property infringement when provided with a report that complies with our policies. The intellectual property herein means copyright, trademark, patent, and other intellectual properties prescribed by laws.

1. Report Infringement

  1. Eligibility to Report: To submit a notice of IP infringement, you must be the rights owner who owns the IP being reported or an agent with permission from the rights owner to submit notices on their behalf.
  2. Investigation: We will investigate the listings or contents upon receiving your report. Please note that any report made to us must be made in good faith and sworn under penalty of perjury.
  3. Submission Requirements: It is required that the notice submitter be logged into our online intellectual property infringement report portal (“IP Portal”). Your report should include:
    1. Specific identification of the IP you believe is infringed, including the registration number, written description of the copyrighted work, link to the copyrighted work, first date of use/publication, etc.
    2. Nature of infringement (e.g., on the product, physical product packaging, image on the product detail page, or text on the product detail page).
    3. List of infringing products (URLs for the product detail page of the specified product).
    4. List of infringing parties.
    5. Supporting documentation or any other information that will help in processing your complaint (such as order IDs for any test buys on the products you are reporting).
    6. Your contact details (name, address, phone number, and email address).
    7. Other information required under relevant laws.
  4. Additional Information: We may request additional information before processing a report, such as verification or other documentation regarding the claimed right and ownership.

2. Report Copyright Infringement Using DMCA Notice

  1. Notice Requirements: If you are an owner of a copyright or authorized to act on behalf of the owner of a copyright that is allegedly infringed, you may submit a notice of infringement through the IP Portal. The notice must include:
    1. The physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
    2. Identification of each copyrighted work claimed to have been infringed. A notice may cover multiple copyrighted works.
    3. Identification of each infringing material that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate each such material.
    4. Information reasonably sufficient to contact you, including your address, telephone number, and email address.
    5. A statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
    6. A representation by you that (i) the information in the notice is accurate and (ii) under penalty of perjury, you are the copyright owner or authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  2. Misrepresentation Liability: If you misrepresent that material is infringing, you may be liable for damages. If you are unsure whether the material is infringing, please seek legal advice before submitting a notice to us.
  3. Content Removal: If your notice of infringement is accepted, we will remove the content you reported and take appropriate action against the responsible parties. We do not share details of actions which are not already public in nature.
  4. Repeat Infringer Policy: We are committed to protecting intellectual property rights and terminate repeat infringers in appropriate circumstances.

3. Counter-Notice to Copyright Infringement Claim under DMCA

  1. Counter-Notice Requirements: If the content provider believes that the material that was removed (or to which access was disabled) is not infringing or is authorized, the content provider may send us a counter-notice containing the following information:
    1. A physical or electronic signature of the content provider.
    2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or disabled.
    3. A statement under penalty of perjury that the content provider has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material.
    4. Content provider’s name, address, telephone number, and email address, and a statement that such person or entity consents to the jurisdiction of the Federal District Court for the judicial district in which the content provider’s address is located.
  2. Processing Counter-Notices: If a counter-notice is received by us, we will take appropriate measures in compliance with DMCA.

4. Information of the Designated Agent to Receive Notifications under DMCA

  • Email address: services@ninelune.com
  • Portal to receive Intellectual Property Infringement report: IP Portal

5. Withdrawal of Report

The intellectual property owner or authorized agent who reported infringement may withdraw its report through the IP Portal. The withdrawal request must clearly identify the report submitted by including the information of the complaining party, the intellectual property right previously claimed to have been infringed, and the material complained against which is to be withdrawn.

6. False Notice

  1. Rejection of False Reports: We may reject reports of infringement that contain information we believe is false, fraudulent, incomplete, or otherwise submitted in bad faith. We also reserve the right to take action against abusers of this policy and applicable law.
  2. Removal of Submission Privileges: The continuous submission of inaccurate or fake notices could lead to the removal of your submission privileges.